The pre-sale allows you to purchase the table before it is available to the general public. By purchasing during the pre-sale, you secure your device and can enjoy exclusive benefits.
Payment is made at the time of purchase during the pre-sale. We accept various forms of secure payment on our platform.
Yes, you can cancel your order within 14 days of your pre-sale purchase and receive a full refund. Contact us if you need to make changes to your order.
The table will be ready to ship in approximately 60 days from the date of pre-sale. We will keep you informed of any changes to the shipping schedule.
Within the 60-day pre-sale period, we will ship your table as soon as it becomes available. You will receive tracking notifications once your order has been shipped.
We will do our best to meet the estimated shipping date. However, if there are any changes, we will inform you immediately and work with you to resolve any issues.
Yes, you will receive regular updates on the status of your order by email. In addition, you can always check the status of your order from your customer area on our website.
Currently KIDS’TABLE is only available for Spain and Mexico, but you can leave us your contact here and we will let you know when it is available in other places.
You have 14 days to return the product. In this case, shipping costs will be borne by the buyer. For more details on the process, please see our return policy.
You have 14 days to return your KIDS’TABLE, after this period we do not accept any type of return, except those related to the guarantee.
Please contact our support team as soon as possible. Our team will tell you exactly what steps to take so that we can resolve the problem efficiently.
To start the return process, please visit our returns policy. There you will find all the necessary information about returns and refunds.